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Classification:
attack
Set up the zendesk integration.
Detect when a Zendesk user’s suspension status is changed.
Monitor Zendesk audit logs to look for events with an @source_type
value of user_setting"
and message:"Suspended"
or message:"unsuspended"
. Users can be suspended, which means that they can no longer sign in and any new support requests you receive from them are sent to the suspended tickets queue.
{{@usr.name}}
intended to change the user’s suspension status.