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Supported OS
Integrate with Zoom Incident Management to enable one-click and criteria-based Zoom meeting creation for Datadog incidents.
A Zoom account can only be associated with one organization at a time. To install this integration on multiple organizations, use a different Zoom account for each.
meeting:write:meeting:admin
scope, which allows Datadog to create Zoom meetings on behalf of your users. Click Accept.Zoom Incident Management requires the following OAuth scopes.
Scopes | Request Reason |
---|---|
meeting:write:meeting:admin | Enables user to start instant Zoom meetings within a Datadog incident. Enables Datadog to automatically create meetings on behalf of a user within a Datadog incident. |
To enable one-click Zoom meetings for incidents,
After enabling one-click Zoom meetings, start a Zoom meeting by clicking Create Zoom Meeting from the incident header.
You are redirected to instantly join the meeting either through the browser or the native Zoom client. The email of the Datadog user creating the meeting serves as the host email and must be associated with an authorized Zoom account. If the email is not registered, Datadog will attempt to use the email of the fallback Zoom user if configured. For more information, see the Adding a fallback Zoom user instructions.
To enable automatic, criteria-based Zoom meetings for incidents:
When an incident meets the criteria, a Zoom meeting is created using the email of the Incident Commander. If the email is not associated with an authorized Zoom account or the incident does not have an Incident Commander, Datadog will attempt to use the email of the fallback Zoom user if configured. For more information, see the Adding a fallback Zoom user instructions.
Add important links from Zoom to the incident Slack channel’s bookmarks:
If an incident Slack channel exists, this feature adds a bookmark for the Zoom meeting to that channel.
For more information on Slack features, see the Integrations - Slack features documentation.
Configure a fallback Zoom user to handle situations where a host email cannot be resolved in the authorized Zoom account. Common situations include:
To configure a fallback Zoom user:
To uninstall the Zoom Incident Management integration, navigate to the Zoom Incident Management tile and click the “Configure” tab. Click Uninstall Integration.
To remove the Datadog Incident Management app from the Zoom account, visit the app in the Zoom marketplace using a Zoom administrator’s account.
Zoom Incident Management collects the meeting url and password from Zoom’s Create Meeting API to display them in the Incident Management product.
Zoom Incident Management does not include any metrics.
Zoom Incident Management does not include any service checks.
Zoom Incident Management does not include any events.
Need help? Contact Datadog support.