aws_connect_user

account_id

Type: STRING

arn

Type: STRING
Provider name: Arn
Description: The Amazon Resource Name (ARN) of the user account.

directory_user_id

Type: STRING
Provider name: DirectoryUserId
Description: The identifier of the user account in the directory used for identity management.

hierarchy_group_id

Type: STRING
Provider name: HierarchyGroupId
Description: The identifier of the hierarchy group for the user.

id

Type: STRING
Provider name: Id
Description: The identifier of the user account.

identity_info

Type: STRUCT
Provider name: IdentityInfo
Description: Information about the user identity.

  • email
    Type: STRING
    Provider name: Email
    Description: The email address. If you are using SAML for identity management and include this parameter, an error is returned.
  • first_name
    Type: STRING
    Provider name: FirstName
    Description: The first name. This is required if you are using Amazon Connect or SAML for identity management. Inputs must be in Unicode Normalization Form C (NFC). Text containing characters in a non-NFC form (for example, decomposed characters or combining marks) are not accepted.
  • last_name
    Type: STRING
    Provider name: LastName
    Description: The last name. This is required if you are using Amazon Connect or SAML for identity management. Inputs must be in Unicode Normalization Form C (NFC). Text containing characters in a non-NFC form (for example, decomposed characters or combining marks) are not accepted.
  • mobile
    Type: STRING
    Provider name: Mobile
    Description: The user’s mobile number.
  • secondary_email
    Type: STRING
    Provider name: SecondaryEmail
    Description: The user’s secondary email address. If you provide a secondary email, the user receives email notifications - other than password reset notifications - to this email address instead of to their primary email address. Pattern: (?=^.{0,265}$)[a-zA-Z0-9._%+-]+@[a-zA-Z0-9.-]+.[a-zA-Z]{2,63}

last_modified_region

Type: STRING
Provider name: LastModifiedRegion
Description: The Amazon Web Services Region where this resource was last modified.

last_modified_time

Type: TIMESTAMP
Provider name: LastModifiedTime
Description: The timestamp when this resource was last modified.

phone_config

Type: STRUCT
Provider name: PhoneConfig
Description: Information about the phone configuration for the user.

  • after_contact_work_time_limit
    Type: INT32
    Provider name: AfterContactWorkTimeLimit
    Description: The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don’t want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW. When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.
  • auto_accept
    Type: BOOLEAN
    Provider name: AutoAccept
    Description: The Auto accept setting.
  • desk_phone_number
    Type: STRING
    Provider name: DeskPhoneNumber
    Description: The phone number for the user’s desk phone.
  • phone_type
    Type: STRING
    Provider name: PhoneType
    Description: The phone type.

routing_profile_id

Type: STRING
Provider name: RoutingProfileId
Description: The identifier of the routing profile for the user.

security_profile_ids

Type: UNORDERED_LIST_STRING
Provider name: SecurityProfileIds
Description: The identifiers of the security profiles for the user.

tags

Type: UNORDERED_LIST_STRING

username

Type: STRING
Provider name: Username
Description: The user name assigned to the user account.

PREVIEWING: may/release-op-asl