After configuring your Scorecards, you can view service-level scores, track scores over time, and generate Scorecard reports to automatically update your team with Scorecard information.

View service-level details and scores

The Scorecard summary is accessible on the Explore page in the Service Catalog under the Scorecards column in the Ownership tab. You can see how your specific service or subset of services is doing for each scorecard, and the rules within each.

Click View Details from the Scorecard, or open the service details side panel to see the Scorecards tab, which lists all the Scorecards, the rules, and that service’s pass-fail score for each rule.

Track scores over time

You can visualize how teams’ scores progress over time as they make changes and remediate known issues through historical timeseries in the Scorecards UI. You can also export these time series to Dashboards and Notebooks where you can filter on different tags such as team, rule, scorecard, application, tier, and lifecycle.

Generate Scorecard reports

You can generate Scorecard reports, which send scheduled overviews of Scorecard information to your team’s Slack channel to help everyone understand how services and teams are meeting the expected standards. Creating a report generates a Workflow using Datadog Workflow Automation, which runs at a scheduled time.

To create a Report:

1. Click Create Report on the Scorecards page.
2. Choose whether to include all defined services across your organization or a specific team’s services.
3. Set the date, time, and frequency at which you want to receive these reports.
4. Set the Slack workspace and channel where the reports should be sent. The selected channel must be public and have the Datadog Slack app installed.
5. Click Enable this Workflow.

Using this information, Datadog sends you reports on the highest and lowest scoring rules, services, and teams.

Manage Scorecard reports

To edit or delete a Workflow, click Manage Reports on the Scorecards page and select the Workflow. Make edits to the Workflow or delete it using the Settings menu.

Further reading

Additional helpful documentation, links, and articles:

Service CatalogDOCUMENTATION Service Scorecards APIDOCUMENTATION Prioritize and promote service observability best practices with Service ScorecardsBLOG Formalize best practices with custom ScorecardsBLOG Track DORA Metrics with DatadogDOCUMENTATION