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A Page is sent to a Team and subsequently routed through that Team’s escalation policies and schedules. After your Team is onboarded to Datadog On-Call, you can start paging it.
Page from notifications
You can send a Page by mentioning a Team’s handle with oncall- prepended. For example: to send a Page to the Checkout Operations team (@checkout-operations), mention @oncall-checkout-operations.
You can send Pages to On-Call Teams wherever @-handles are supported, including monitors, Incident Management, security detection rules, Event Management, and more.
Monitors and dynamic urgencies
If you send a Page through a monitor alert, and your Team’s processing rule uses dynamic urgencies:
- If the WARN threshold is crossed, the Page urgency is set to
low. - If the ALERT threshold is crossed, the Page urgency is set to
high.
Page manually
You can manually send a Page directly in the Datadog platform, through a tool like Slack or Microsoft Teams, or with the Datadog API.
Through Datadog
- Go to On-Call > Teams.
- Find the Team you want to page. Select Page.
- Enter a Page title. You can also select Tags and add more context in the Description field. Select Page.
Manually paging a Team through Datadog always results in a high urgency Page.
Through Slack or Microsoft Teams
- Install the Datadog app
- Enter
/datadog page or /dd page. - Select a Team to send a Page to.
Manually paging a Team from Slack or Microsoft Teams always results in a high urgency Page.
Further Reading
Documentation, liens et articles supplémentaires utiles:
