ZigiOps integration for transfering incidents to Datadog
Datadog Incidents Dashboard
Overview
ZigiOps is the most flexible, no-code integration platform. The ZigiOps product
helps your businesses identify, report, and resolve issues in your IT
environments faster than ever. Integrate ZigiOps into your software ecosystem to connect to popular enterprise
software tools for ITSM, ITOM, and DevOps: Jira, ServiceNow, VMware
vROps, Micro Focus Ops Bridge, BMC, Cherwell, Splunk, and more.
Datadog – Micro Focus OBM Integration with ZigiOps
With the ZigiWave Datadog - OpsBridge integration, you can extract incidents from OpsBridge and populate them in Datadog. ZigiOps syncs all fields such as the incident summary, detection method, severity, status, and more. This integration is bi-directional so whenever there is an update in either Datadog or OpsBridge, ZigiOps will automatically send that update to the relevant system.
Datadog Autodiscovery finds hosts that are not in
the OpsBridge database but need to be monitored. ZigiOps takes the host
information and reports it to OpsBridge RTSM, enriching the topology
information with data from Datadog. The topology is kept up-to-date with
regular checks by ZigiOps.
ZigiOps collects Datadog events and reports them to OpsBridge as events.
The platform syncs all related host details such as metrics, topology, and more.
ZigiOps collects Datadog metrics and reports them, along with related host information, to the MF Operations
Connector. These metrics can then be
accessed by the OpsBridge Performance Perspective and used for
building dashboards.
This integration will give your IT Operations team a bird’s eye view of
your OpsBridge infrastructure and help detect issues before they become real
problems.
Topology, Metrics, Events, Incidents
ZigiOps offers fully customizable integration templates for four use cases of the Datadog – Micro Focus OBM integration. The templates help users to quickly start to begin seeing data flow. Users can modify data mappings and filters provided by the templates to fit their use case. We currently have these templates available: OpsBridge events - Datadog incidents, Datadog events - OpsBridge events, Datadog metrics - OBM metrics, and Datadog hosts - OBM topology. If your use case doesn’t fit any of those templates, you can also create your own integration from scratch. Integration consultants will guide you along the way.
Support
ZigiWave is dedicated to providing the best customer experience
for our users. If you are an existing user, you can submit a ticket from
support.zigiwave.com or email our team at support@zigiwave.com.
