Actions Interface is an AI chat interface where you can configure and execute actions from the Action Catalog using prompts. For example, I want to update an ECS service to scale capacity or I want to create a service to run tasks.

Actions Interface guides you through the necessary steps, asking for any additional inputs, such as authentication details through Connections, before confirming and executing the action. Users receive real-time status on these executions, including completion notifications, next steps, and errors. The entire process is handled through an intuitive conversation.

Action Interface in the Actions suite

While App Builder provides self-service apps and Workflow Automation builds end-to-end processes, Action Interface eliminates the need to navigate through the UI or orchestrations of these products to run actions. Action Interface is designed for quick interactions with your data and systems, and is approachable for all users.

Action Interface uses Bits AI

Bits AI is a Datadog platform-wide AI agent that helps you interact with your applications and infrastructure. You can query Bits AI in the Datadog web app, the Datadog mobile app, and in Slack.

Action Interface uses Bits AI to respond to your prompts and interact with actions.

For more information, see Bits AI.

Action Interface is stateless

• Action Interface chats are not saved.
• Actions triggered by Action Interface are run once and not saved, but actions are recorded in Datadog Audit Trail.

Prerequisites

Actions run in Action Interface require standard Action credentials, either through Integration tiles or Connections:

• Some actions run in Action Interface require both a Connection and Connection credentials.
  • Connections ensure a user can’t trigger an action unless the user has access to a Connection with the required credentials.
• Other actions are set up using Integration tiles (for example, PagerDuty).
  • Integration tiles are configured with the appropriate roles and permissions in your Datadog organization.

Action Interface example

You can perform an action using the Action Interface. Let’s look at an example where you check the status of an ECS cluster.

1. Go to the Action Interface.
   

2. Enter the prompt, List ECS clusters, and press Enter. Bits AI responds a request for the AWS region.
3. Enter a region. Bits AI responds with something like, Here's a Datadog Action to address your request. Review and click 'Execute Action' to proceed.
4. Click the List ECS cluster action.
5. In the action, in Connection, select the connection to the AWS account you want to use. Connections are set up in Action Catalog. Bits AI will continue to use the same connection for the duration of the chat session.
6. In Region, select the AWS region where the clusters are hosted.
7. In Limit, enter 5.
8. Click Run. Bits AI runs the action. In this example, it responds with a list of the custer names and ARNs.

Bits AI also suggests additional prompts related to the clusters it retrieved.

Troubleshooting

You can rely on the Action Interface to inform you if your action is not configured correctly or if your inputs are over the action limits.